FamHub
Help & Support
Common questions
How do I log in on another phone or tablet?
Install FamHub, or open thefamhub.vercel.app/app in a browser. Tap Log in and enter your family's email and password. The whole family shares one login, so every device sees the same lists.
I forgot the password.
On the login screen, tap Forgot the password? We'll email a link to your family's email address so you can pick a new one. If it hasn't arrived after a few minutes, check your spam folder, or write to us below.
How do I delete our account?
In the app, go to Settings → Family account → Delete family account and type DELETE. This permanently deletes the account and everything in it, on every device. It can't be undone.
Just want to take FamHub off one device? Use Log out of family instead. The account stays.
Notifications aren't arriving.
In FamHub, open Settings → Notifications and make sure they're on for this device, along with the kinds you want. Then check that your phone allows them: on iPhone, Settings → Notifications → FamHub, and make sure a Focus isn't silencing them.
Using the web app on iPhone? Add it to your Home Screen first (Share → Add to Home Screen), open it from there, then turn notifications on. In other browsers, allow notifications for the site when asked.
Who can see my personal to-dos?
Personal to-dos only show on the devices of the member who made them, so they stay out of everyone else's way. They're still part of the family account, though, so think of them as tidy rather than secret.
Write to us
Tell us what's going on and we'll reply to the email you give.